If you are managing your finances using the Quicken app as an iPad user, then facing crashes of the app can be really frustrating. Regardless of whether the app breaks down on launch, while syncing, or during usage, such pauses can interrupt your workflow. In this blog, we will provide a step-by-step guide to troubleshoot and rectify the Quicken app crash issue on the iPad.
Table of Contents
What are the reasons for Quicken App crashing on iPad?
Before jumping into the ways to fix this, it is equally essential to know the reason for the app crashing. Common causes include:
- Outdated app version: Running an old version of Quicken can cause compatibility issues.
- iPadOS conflicts: The app might not function correctly on outdated or beta versions of iPadOS.
- Insufficient storage: Lack of storage space can hinder the app’s performance.
- Corrupted app data: Some files or data in the app may have malfunctioned, which may cause crashes.
- Network disruption (e.g., unstable Wi-Fi or cellular data) may cause the app to fail to sync and cause the app to crash.
How to Fix Quicken App Crashing on iPad
1. Check for App Updates
- Open the App Store on your iPad.
- Tap your profile icon at the top right and scroll to the Updates section.
- If Quicken is listed, tap Update to download the latest version.
- Why it works: Updates often contain bug fixes and improvements that resolve crashing issues.
2. Restart Your iPad
- Press and hold the Power button until the “Slide to Power Off” option appears.
- Slide to turn off the iPad. After a few seconds, hold the power button again to restart it.
- Why it works: Restarting clears temporary glitches and resets system processes.
3. Free Up Storage Space
- Go to Settings → General → iPad Storage.
- Check how much storage you have available, and if space is limited, delete unneeded apps, files, or media.
- Why it works: Apps can crash or work poorly if there’s not enough storage available.
4. Clear Cache and App Data
- Unfortunately, iOS doesn’t allow clearing app cache directly. Instead, you can:
- Delete and Reinstall the App: Long-press the Quicken app, tap Remove App, and confirm deletion.
- Visit the App Store, search for Quicken, and reinstall it.
- Why it works: This removes corrupted files or cache that might be causing crashes.
5. Update iPadOS
- Open Settings → General → Software Update.
- If an update is available, download and install it.
- Why it works: Newer OS versions often resolve compatibility issues with apps.
6. Check Network Connectivity
- Ensure you’re connected to a stable Wi-Fi or cellular network.
- Restart your router if using Wi-Fi or toggle Airplane Mode on and off.
- Why it works: The Quicken app relies on syncing data, and poor connectivity can cause it to freeze or crash.
7. Disable Background App Refresh
- Go to Settings → General → Background App Refresh.
- Locate Quicken and disable its background refresh.
- Why it works: Background processes can occasionally interfere with app functionality.
8. Reset Network Settings
- Open Settings → General → Transfer or Reset iPad → Reset → Reset Network Settings.
- Confirm and enter your passcode.
- Why it works: This resolves connectivity issues by resetting all network-related settings to default.
9. Contact Quicken Support
- If the issue persists, visit Quicken Support for assistance.
- Provide detailed information about your iPad model, iOS version, and when the crashes occur.
- Why it works: Quicken’s technical support can guide you through more advanced troubleshooting or escalate the issue if necessary.
Preventing Future Crashes
- Regularly update the app and iPadOS to stay compatible with the latest features and fixes.
- Ensure sufficient storage space is available for smooth app performance.
- Close unused apps running in the background to free up system resources.
- Monitor network stability when syncing financial data through the app.
Conclusion
Crashing apps are a nuisance, but with the steps outlined above, you can troubleshoot and resolve issues with the Quicken app on your iPad. From updating the app and clearing storage to checking network connectivity and seeking professional support, these strategies ensure a smoother user experience. Regular maintenance, like keeping software up to date and managing storage effectively, can help prevent crashes in the future.
If you’ve tried all these steps and still face issues, reaching out to Quicken Support or the Apple Support team may be your best option. With the right fixes, you can get back to managing your finances seamlessly!
