Managing your finances through Quicken is efficient—until you encounter sync errors. One such issue many users face is Quicken Error OL-301-A, especially when connecting to Bank of America. This error typically occurs when Quicken cannot establish a proper connection with your financial institution, leading to failed transaction downloads or account sync interruptions.
In this blog, we’ll guide you step-by-step to fix the OL-301-A error in Quicken when using Bank of America.
What Is Quicken Error OL-301-A?
Quicken Error OL-301-A indicates a problem connecting to your financial institution—Bank of America in this case. It usually appears with a message like
You are not able to get your financial institution’s information, or it is not available”.
- This issue may result from:
- Outdated Quicken version
- Temporarily server unavailable at Bank of America
- Incorrect account information
- Connectivity problems
Step-by-Step Fix for OL-301-A Error (Bank of America)
Update Quicken to the Latest Version
Older versions of Quicken may not support current banking protocols.
- Open Quicken.
- Go to Help > Check for Updates
- Install the latest version if available.
Refresh Bank Account Information
Sometimes all you have to do is refresh.
- Go to Tools > One Step Update.
- Deselect everything but Bank of America.
- Click Update Now.
- Refreshing might clear up what ails you.
Verify Your Bank of America Login Credentials
Make sure you can log into your Bank of America account via the browser. If there’s an MFA (multi-factor authentication) prompt, complete it.
Deactivate and Reactivate the Problem Account
This re-establishes the link between Quicken and Bank of America.
- Tools > Account List (Ctrl+A)
- Click Edit, near your BofA account.
- Go to the Online Services tab.
- Click Deactivate > Confirm
Then return to select Set up now to reconnect the account.
Wait for Bank Server Maintenance (If Applicable)
Sometimes Bank of America’s servers are undergoing updates. In that case, the error resolves on its own after 24–48 hours.
Still Seeing OL-301-A?
If you’ve tried all the steps and the Quicken OL-301-A error persists, it may be due to a temporary outage or changes in Bank of America’s connection settings. You can:
- Contact Quicken Support
- Contact Bank of America tech support.
- Monitor Quicken community forums for updates.
Final Thoughts
The Quicken Error OL-301-A with Bank of America is frustrating, but it is frequently just a glitch that can be fixed with some basic troubleshooting—for example, updating your software, reauthenticating your account, or waiting out a temporary server issue. Keep Quicken up to date also, and have accurate bank login info, and this should not happen in the future.
Read: Quicken Assistant Support
