Quicken Error OL-304-A typically occurs when there is a connection issue between Quicken and your financial institution. This error indicates that Quicken is unable to establish or maintain a secure connection with your bank’s online services. It can happen due to outdated login credentials, server issues on the bank’s side, or connection settings that need to be refreshed.
The OL-304-A error message is generally related to authentication issues or problems with online banking settings.
Common Causes of OL-304-A:
- The bank no longer transacts online downloads for Quicken.
- • The bank server is down for a while or under maintenance.
- Invalid login information or obsolete financial institution configuration
- Quicken Inactive or Closed Account
- Old Quicken application
How to Fix Quicken Error OL-304-A (Step-by-Step)
Confirm Bank Support
- Visit the Quicken Supported Financial Institutions List.
- Search for your bank and ensure it still supports Direct Connect or Express Web Connect.
Refresh Online Account Info
- Open Quicken > Click on Tools > Account List (Ctrl+A).
- Click on Edit by the account that is having the issue.
- Go to the Online Services tab.
- Choose Reset Account or Deactivate and then Reactivate.
Update Quicken.
- In Quickn Help, check for updates.
- Update Now, if it’s a new version, then install it. Old software could lead to OL-304-A.
Validate and Repair Quicken File
- Go to File > File Operations > Validate and Repair.
- Choose your data file and enable the Validate file check box.
- OK, and respond to the prompt.
Re-add the bank account.
If the error continues:
- Back up your Quicken file.
- Deactivate and remove the offending account.
- Re-add the account with proper credentials.
- Make sure you are selecting the correct account type in the setup.
Contact Bank or Quicken Support.
And if none of the above solutions provide relief, perhaps your bank has shut off support for QuickBooks connections.
Get in touch with your bank’s online banking support and refer to “Quicken error OL-304-A.”
Final Thoughts
There can be various reasons for this Quicken error, OL-304-A. But it often happens if there are some changes to your bank’s online services availability or you have outdated account settings. Usually completed by someone following the steps above. If the bank support is indeed dropped, you could try and use QFX/OFX files to import the transactions manually. Professional Quicken Expert
