Quicken Error OL-362-A Message
“Quicken is unable to complete your request. OL-362-A: Your financial institution has rejected your request. Please check your account settings.”
- Bank account not set up for online access in Quicken
- BANK made some backend changes recently.
- Customer ID or login method is invalid.
- Obsolete Quicken software or the way you are connecting your accounts
Understanding Quicken Error OL-362-A in Depth
When Quicken displays the error OL-362-A, it is because the program doesn’t have the capability to fulfill your request with your bank or credit union when there is a “time-out” or “misconfigured or outdated account setup.” This often happens after:
Updates in your bank’s Internet banking facilities
- If you want to switch connection methods (example: from Direct Connect to Express Web Connect), you have to disable the current connection method and then enable the other.
- Old Quicken login credentials are being utilized.
- Quicken services for closed accounts.
How to Fix Error OL-362-A
Update Quicken to the Latest Version
- Menu-Help-Check for Updates…
- The latest release, if available, should be installed.
Verify Your Account Settings
- Open Tools > Account List
- Click on Edit for the affected account.
- Step 3: Visit the Channels menu (Instruction tab for Agent for Online Services).
- Make sure the account is enabled for online use.
Reactivate the Account
- Deactivate online services for the affected account.
- Re-add the account using Set up Now.
- Enter correct login credentials and choose the right connection type (Direct Connect or Express Web Connect).
Contact Your Bank
- You may have to enable the Direct Connect from their website for some banks.
- Open a dialog with your bank support and say error OL-362-A.
Final Notes
Resolving Quicken Error OL-362-A can often get resolved by reactivating your account or making some small settings changes. If you’re still encountering an issue, check whether your bank has made any announcements that impact compatibility with Quicken.
Read:-Quick Look at A Professional Quicken Expert
Please follow and like us:
What is Quicken Error OL-362-A?